Shipping policy

Shipping Policy – District Dunk

At District Dunk, we are committed to delivering your orders safely and efficiently, no matter where you are.

1. Shipping Destinations
We currently ship to all countries within the European Union and offer worldwide shipping to selected international destinations.

2. Processing Time
All orders are processed within 1–5 business days. Please note that orders are not processed or shipped on weekends or holidays.

3. Estimated Delivery Time
Delivery times may vary depending on your location. Our standard estimated delivery timeframe is:

  • European Union: 15–30 business days

  • International (Worldwide): 30–45 business days

Please note that delays may occur due to customs, high demand periods, or unforeseen logistical issues.

4. Shipping Costs
Shipping fees are calculated at checkout based on your location and order size.

  • Free Shipping: We offer free shipping on all orders over €120.

5. Shipping Carriers
We work with reliable logistics partners to ensure your order arrives safely. Depending on your location, we may use carriers such as CTT, DHL, DPD, or UPS.

6. Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can follow your delivery in real time.

7. Customs, Duties, and Taxes
For international orders, customs duties and taxes may apply depending on your country’s regulations. These charges are the responsibility of the customer.

8. Delays and Issues
While we strive to meet all delivery estimates, District Dunk is not responsible for delays caused by external factors such as customs clearance, weather conditions, or carrier issues. If your order is significantly delayed, please contact our support team.

9. Contact Us
If you have any questions regarding your shipment, feel free to contact us at:
https://www.instagram.com/DistrictDunk

Thank you for choosing District Dunk.